Warranty Service Contacts
Australia & New Zealand:
Attention: Service Dept.
11 Manton Street
Hindmarsh, SA 5007 Australia
tel +61 (0)8 8440 0888 • fax +61 (0)8 8346 0504
International: Please contact your local dealer for warranty service.
Limited Lifetime Warranty
We are proud to back up Nightforce ATACR™, B.E.A.S.T.™, Benchrest, Competition™, NXS™, NX8™, and SHV™ riflescopes with a transferable Limited Lifetime Warranty which covers mechanical defects in materials and workmanship in the optical and mechanical components of the riflescope. In the event of a defect in materials or workmanship that is covered by this warranty, we will either repair the riflescope or replace it at no charge, with a comparable product at our discretion. Exclusions to this warranty include intentional or accidental damage, abuse, misuse, unauthorized modifications or repairs, and improper mounting. This warranty does not cover any consequential or incidental damages resulting from the inability to use the riflescope. Any serial number obliteration or alteration on the product will void the warranty. SHV™ models maintain waterproof integrity with their protective caps installed.
To ensure warranty coverage, please register online or fill out completely and mail in the provided warranty card found in the back of the owner’s manual, along with a copy of the sales receipt. The warranty begins on the date the product was purchased by the original owner. The optical and mechanical components are covered without time limitations. The riflescope’s electronic components are covered for a period of three years.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Before sending a riflescope in for service, please call Nightforce Optics, Inc. at the number below, to determine if the problem can be resolved without sending us the product. All returns must be accompanied by a Return Merchandise Authorization (RMA) number. Failure to do so can result in lost merchandise and/or severely delayed service time.
- Remove any mounting rings or accessories other than dust covers and the original sunshade.
- Record and keep on hand the serial number.
- Include with the riflescope a detailed description of the defect(s), the RMA number, your name, phone number, and the address you wish the riflescope returned to.
- Place the boxed or protectively wrapped riflescope in a well-padded outer box insured for replacement value and send it shipping prepaid, to the appropriate address below. Write the RMA number on the outside of the package.